How To Order
We want to make sure your shopping experience with Dotty about Paper is stress-free. So, if you want help placing your order, please get in touch with us! Our offices are open Monday to Friday, 8:00am to 4:30pm.
Ordering via the Website
Browse our website to find your perfect stationery!
- Find the items you want to order – our website has lots of different occasions to explore.
- If you’ve selected a personalised item, add your personalised wording and select a style and design colour (if applicable). If you’ve selected a ready-to-write item, simply add it to your basket.
- When you’ve added everything to your basket, proceed to checkout. You can enter a discount code at this point. Enter and confirm your delivery details, then pay for your order.
- Once payment has been made, we’ll send you an order confirmation email showing the specifics of your order. If you notice something is wrong, please let us know as soon as possible.
Free Proof Before Printing on Personalised Stationery
When you’re ordering stationery for a special event, you want to know it will arrive looking exactly how you imagined. That’s why you get a free proof via email for any personalised items you buy. Nothing gets printed without you agreeing your proof!
We will send you a proof within 1 working day to make sure your plans don’t get held up. The proof lets you check and amend your personalised stationery, ensuring it will look exactly how you want.
Ordering via Telephone
If you would like to place your order over the phone, simply call us on 01746 766876. Our friendly and professional customer service team will take the order, and your payment will be processed with PayPal. If you’re purchasing a personalised item, we ask that you send all the wording over to us via email to ensure no mistakes are made.
Once payment has been made, we’ll send your free proof as outlined above in Ordering via the Website.
We’re confident you will love our beautiful stationery and five-star customer service! If you have any other questions about ordering with us, email us at firstname.lastname@example.org or call 01746 766876.